AI insights to build rapport during telemedicine consultations

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When communication is not aligned..
RAPPORT
45% of healthcare providers find it more challenging to build rapport with patients during virtual consultations compared to in-person visits.
Source: English, Wendy, et al. Health Professionals’ Experiences of Rapport during Telehealth Encounters, 2 May 2023
non-verbal cues
Over 60% of healthcare providers report difficulty in reading body language and other non-verbal cues during telemedicine sessions.
Source: Pinedo-Torres, Isabel, et al. “The Doctor-Patient Relationship and Barriers in Non-Verbal Communication during Teleconsultation in the Era of COVID-19: A Scoping Review.” F1000research.com, 15 June 2023
NO-SHOW
Telemedicine has seen no-show rates as high as 18%, leading to significant revenue loss and disrupted care continuity.
Source: Sumarsono, Andrew, et al. “Telehealth as a Tool to Improve Access and Reduce No-Show Rates in a Large Safety-Net Population in the USA.” Journal of Urban Health, vol. 100, no. 2, 8 Mar. 2023
GROWTH
As much as $250 billion of current U.S. healthcare spending could potentially be shifted to virtual or virtually enabled care
Source: Bestsennyy, Oleg, et al. “Telehealth: A Post-COVID-19 Reality? | McKinsey.”, 9 July 2021

Hyper-personalized communication platform

Understand the People in Each Interaction
In every encounter, there are two individuals with unique perspectives. By analyzing both the provider’s therapeutic style and the patient’s personality, we enable deeper connections and more effective care from the very first visit.
AI that Amplifies, Not Replaces Providers
Our augmented intelligence solutions are designed to enhance perception and strengthen the provider’s impact, offering critical communication cues that deepen patient connections and improve outcomes—all while preserving your essential role in the care process.
Effortless Personalization
Seeing a high volume of patients each week makes it nearly impossible to track everyone’s psychological profile and shifting mental state. Dianima removes the stress and guesswork, offering personalized insights for each interaction, so you can focus on delivering great care.
Maximize Every Minute
With just a few minutes for each patient, it’s no time to fly blind. Dianima equips providers with all the insights you need right in the patient chart, ensuring your words have the intended impact. This saves you from repeating yourself, reducing frustration and preventing burnout.
Evidence-Based Insights
Our communication cues are grounded in rigorous methods like Behavioral Science, Cognitive-Behavioral Techniques (CBT), Meta-Analysis, Systematic Reviews, and Psychometrics. These evidence-based approaches align with the latest clinical best practices, ensuring personalized and reliable patient interactions that continuously improve with each use.
Continuous Learning and Improvement
Our AI evolves with every patient interaction, learning and refining its guidance to offer even more precise and effective cues over time. This ensures a continuous improvement in patient outcomes and care quality, adapting to the unique needs of your practice.
Seamless Integration
Integrating new technology shouldn’t be a hassle. Our AI seamlessly fits into your existing workflow, enhancing your capabilities without disrupting your routine. With minimal effort, you can elevate your practice and patient interactions to new levels of effectiveness.

Proven Results

88%
Predicts baseline compatibility with 88% accuracy
Source: Dianima trial with 48 patients
+33%
Patient Perception of Improvement (survey)
Source: Dianima post-visit patient survey
+47%
Patient Adherence Rate (Follow-up appointments)
Source:  Dianima trial with 48 patients
+15%
Doctor's Joy of Work increase
Source: Initial trial findings

Why Dianima

Profile Classification
You want patients to be more prepared and aligned before each visit.
Predictive Matching
You understand first-hand the power of effective patient communication.
Adaptive Strategies
You seek to boost patient experience and satisfaction from afar.
HIPAA Compliant Infrastructure
At Dianima, safeguarding patient privacy and ensuring data security are our top priorities. Our platform is built on a robust, HIPAA-compliant infrastructure, designed to protect sensitive health information at every stage of processing. We use advanced encryption protocols, secure data storage, and stringent access controls to ensure that all patient data remains confidential and secure.
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